Legal
Privacy Policy
Last updated: May 6, 2026
1. Information We Collect
We collect information you provide directly to us, such as your email address and password when you create an account. We also collect usage data to improve our services. When you upload files, they are processed in your browser whenever possible to minimize data transmission.
2. How We Use Your Information
We use your information to provide and improve our PDF editing services, process your subscription payments, send you important account notifications, and respond to your support requests. We do not sell your personal information to third parties.
3. File Processing and Storage
PDFFlowEdit prioritizes client-side processing. When possible, your files are processed directly in your web browser without being uploaded to our servers. When server-side processing is necessary, files are encrypted in transit and stored only as needed. An automated server-side cleanup job runs every 15 minutes and permanently deletes any stored files older than 2 hours — this is enforced automatically, not just a policy statement. We do not retain copies of your uploaded documents beyond that window.
4. Data Security
We implement industry-standard security measures including SSL/TLS encryption for all data transmission, secure password hashing, and regular security audits. Our payment processing is handled by Stripe, which meets PCI DSS compliance standards.
5. Cookies and Tracking
We use essential cookies to maintain your session and authentication state. We also use analytics cookies to understand how users interact with our platform. You can manage your cookie preferences through your browser settings.
6. Third-Party Services
We use trusted third-party services for payment processing (Stripe), analytics, and customer support. These services have their own privacy policies and are bound by data protection agreements.
7. Your Rights
You have the right to access, correct, or delete your personal information. You can request a copy of your data or ask us to delete your account and associated data at any time. Contact us at support@pdfflowedit.com to exercise these rights.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through a notice on our website. Your continued use of PDFFlowEdit after changes indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@pdfflowedit.com or through our Help page.